Privacy Policy

1. Information We Collect

When you contact HSD Optical via our website, email, or contact form, we may collect the following information that you voluntarily provide:

• Name and company name — to identify you and your organization
• Email address and phone number — to respond to your inquiries and communicate about orders
• Job title and department — to understand your role in the procurement process
• Technical specifications, drawings, and requirements — to prepare accurate quotations and assess manufacturing feasibility
• Any other information you choose to include in your message

2. How We Use Your Information

We use the information we collect solely for legitimate business purposes:

• Responding to your RFQ (Request for Quotation) and technical inquiries
• Preparing and delivering quotations, proposals, and order confirmations
• Communicating about production status, shipping, and after-sales support
• Maintaining business records for order history and ongoing customer relationships
• Improving our products and services based on customer feedback

We do not use your information for automated decision-making or profiling.

3. Data Storage and Security

Your information is stored on secure servers and accessed only by authorized HSD Optical personnel who need it to perform their job functions. We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including:

• SSL/TLS encryption for all data transmitted through our website (HTTPS)
• Access controls limiting data access to relevant team members only
• Regular security reviews of our systems

4. Cookies and Analytics

Our website uses cookies and similar technologies for the following purposes:

• Essential cookies: Required for the website to function properly (e.g., session management, form submissions)
• Analytics cookies: We use Google Analytics to understand how visitors use our website. This data is anonymized and does not identify individual users. Analytics data includes pages visited, time on site, geographic region (city/country level), and referral sources

You can disable cookies in your browser settings. Note that disabling essential cookies may affect website functionality.

5. Third-Party Disclosure

We do not sell, trade, rent, or otherwise share your personal information with third parties for marketing purposes.

We may share your information only in the following limited circumstances:

• Service providers: Trusted third parties who assist us in operating our website and business (e.g., hosting provider, email service), bound by confidentiality agreements
• Legal compliance: When required by applicable law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Active business relationships: Data retained for the duration of the relationship plus a reasonable period afterward for warranty, legal, and record-keeping purposes
• Inquiries that do not result in a business relationship: Data retained for up to 24 months, after which it is securely deleted

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request that we delete your personal data, subject to legal retention requirements
• Objection: Object to the processing of your personal data in certain circumstances
• Data portability: Request a copy of your data in a structured, machine-readable format

To exercise any of these rights, please contact us using the information below. We will respond within 30 days.

8. International Data Transfers

HSD Optical is based in Nanjing, China. If you are located outside of China, please be aware that your information will be transferred to and processed in China. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy, regardless of where it is processed.

9. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

HSD Optical
Email: rfq@hsdoptical.com
Phone: +86-18921881024
Address: Nanjing, Jiangsu, China

Last Updated: July 31, 2026